1. Introduction & Acceptance
Iocasino (referred to as "the Platform", "we", or "us") operates an online gaming service for registered users in Bangladesh and other countries worldwide. By accessing or using our website iocasino.bet, you agree to be fully bound by these Terms and Conditions.
These terms constitute a legally binding agreement. By using any service provided by iocasino, you confirm that you have read, understood, and accepted all of these terms. If you do not agree with any part of them, please do not use the platform.
In plain terms: Please read this document in full before using iocasino. If you have any questions, feel free to reach out to our support team.
2. Account Registration & Management
The following conditions must be met to open a valid account on iocasino:
- Only one account per person is allowed. If the same individual is found operating multiple accounts, all accounts will be closed and any winnings may be forfeited.
- All information provided during registration must be accurate, complete, and up to date. Providing false information may result in your account being closed at any time.
- Keeping your account login details confidential is your responsibility. Never share your password with anyone.
- If you suspect any unauthorized access to your account, contact iocasino support immediately.
- Transferring or selling your account to anyone else is strictly prohibited.
Important: Attempting to claim bonuses from multiple accounts is a serious violation. If such activity is detected, all associated accounts will be permanently closed.
3. Eligibility & Age Requirements
The following requirements must be met to register an account and play on iocasino:
- You must be at least 18 years old. We strictly prohibit underage gaming.
- Online gaming must be legally permitted in the country where you are located.
- You are playing under your own name and with your own funds — not on behalf of, or as a proxy for, anyone else.
- Individuals on iocasino's banned list are not permitted to open an account.
Iocasino may request proof of age and identity at any time for eligibility verification. You may be asked to submit a National ID, passport, or birth certificate.
4. Deposit & Withdrawal Rules
The following rules apply to all financial transactions on iocasino:
Deposit
- Deposits are completely free — no hidden charges.
- Deposits via bKash, Nagad, Rocket, and Upay start from as little as ৳10.
- The mobile banking number you use must be registered in your own name.
- Using third-party payment methods is prohibited.
Withdrawal
- Withdrawals can only be made using the same payment method used for the deposit.
- KYC verification must be completed before your first large withdrawal.
- Wagering requirements must be met before withdrawing from your bonus balance.
- Withdrawals may be temporarily placed on hold for investigation if suspicious activity is detected.
5. Bonus & Promotion Terms
All bonuses and promotions at iocasino are subject to specific terms. Claiming a bonus means you agree to those terms.
- Each bonus comes with a specific wagering requirement — meaning you must wager a certain amount before the bonus funds can be withdrawn.
- The welcome bonus is available to new members only and applies to the first deposit once.
- Bonuses typically expire within 7 to 30 days. If the wagering requirement is not completed within that period, the bonus will be forfeited.
- Attempting to claim the same bonus more than once is not permitted.
- Iocasino reserves the right to modify or cancel any bonus offer at any time.
- Accounts found to have misused bonuses may be suspended.
To view all current offers and terms Latest Promotions Visit the page.
6. Gameplay & Conduct
Iocasino is committed to maintaining a fair and enjoyable gaming environment. The following code of conduct applies to all players:
- All games run on certified Random Number Generator (RNG) technology. Outcomes cannot be manipulated in any way.
- Winnings obtained by exploiting software bugs or technical errors will not be considered valid.
- Misconduct, threats, or harassment directed at other players is strictly prohibited.
- Attempting to manipulate game outcomes, or using bots or automated software, is strictly prohibited.
- If you encounter a technical issue during any game, please contact support immediately.
No iocasino staff member will ever ask for your password, PIN, or OTP. If you receive such a request, contact support immediately.
7. Responsible Gaming
Iocasino believes gaming should be a source of entertainment, never a source of problems. That's why we take responsible gaming seriously.
- Every account has the option to set deposit limits, session limits, and loss limits.
- If you feel your gaming is getting out of control, you can enable self-exclusion through our support team.
- If problematic gaming behaviour is detected, iocasino may reach out to you directly.
For more details, visit our Responsible Play Visit the page.
8. Privacy & Data Protection
The security of your personal information is our top priority. iocasino never sells your data to third parties.
- Information provided at registration is used solely for account management and required verification purposes.
- All data is secured with 256-bit SSL encryption.
- Financial data is stored on separate, secured servers.
- Contact support to find out how your data is being used or to request its deletion.
To view our full data policy Privacy Policy Read.
9. Account Closure & Suspension
Iocasino may suspend or permanently close an account under the following circumstances:
- Any violation of these Terms and Conditions.
- Submitting a false identity or fraudulent documents.
- Bonus abuse or operating multiple accounts.
- Money laundering or suspicious financial activity.
- Fraudulent activity on the platform.
If an account is closed, any valid balance will be refunded; however, bonus balances will be forfeited. You can also request to close your own account at any time by contacting support.
10. Limitation of Liability
Iocasino is not liable for the following:
- Loss of any game session or data due to internet disconnection.
- Delays due to third-party payment providers.
- Temporary service interruption due to unexpected technical issues.
- Losses resulting from a player's login credentials being compromised or accessed by another party.
That said, iocasino is always committed to maintaining the highest standard of service. Our support team is ready to help whenever you need it.
11. Changes to Terms & Conditions
Iocasino reserves the right to update these Terms & Conditions at any time. For significant changes, prior notice will be provided via your registered email or a platform notification.
Continuing to use the platform after updated Terms & Conditions have been published means you accept the new terms. We recommend checking this page regularly.